Warranty and Claims Policy

Coverage	Warranty terms are confirmed on the PI for each order. Transmission assemblies may use a different warranty scope from electrical, body, trim or consumable parts.
Claim process	Send photos/video of the defect + nameplate + your PI number. We respond within 48 hours.
Not covered	Damage from incorrect installation, missing or wrong oil/fluid, modified units, accident damage, electrical misuse, incorrect vehicle information or normal wear
Fitment responsibility	Fitment is checked jointly before order based on OE/OEM number, VIN, vehicle information, transmission code or part photos. Wrong fitment caused by incomplete or incorrect buyer information is not covered.
Final terms	As stated in the Proforma Invoice for each order

We keep warranty and responsibility terms in writing on every PI so both sides know exactly where responsibility sits. If you have questions about a specific part category or application, ask before ordering.